Our 30-day promise
If you are not satisfied with a purchase, you may return it within 30 days of delivery for a refund to your original payment method. This includes opened supplement bottles — if a product does not work for you, contact us within 30 days.
What can be returned
Unopened products in their original packaging.
Opened supplements (vitamins, minerals, protein and herbal products) under the 30-day promise, limited to one opened unit per product per customer.
Products that arrive damaged, defective or incorrect — please report within 7 days of delivery with a photo.
What cannot be returned
Perishable grocery items, cold-pressed juices and temperature-sensitive products, unless they arrived damaged.
Gift cards.
Items returned more than 30 days after delivery.
Opened wholesale/case orders, except for damaged, defective or incorrect items.
How to start a return
Email contact@allinonewholesales.com or call +1 (551) 315-8100 with your order number and the item(s) you want to return.
We send you a return authorization and the return address. Please do not send items back without authorization.
Pack the items securely and ship them using a trackable service.
Return shipping
For damaged, defective or incorrect items we cover return shipping and send a prepaid label. For all other returns, return shipping is paid by the customer and original shipping charges are not refundable.
Refunds
Once your return is received and inspected (usually within 2 business days), we issue the refund to your original payment method. Card refunds typically appear within 5–10 business days depending on your bank. Orders paid by bank transfer are refunded by ACH to the account you provide.
Exchanges
We replace damaged, defective or incorrect items at no cost. For any other exchange, return the item for a refund and place a new order.
Wholesale & B2B orders
Approved wholesale accounts follow the same 30-day window for damaged, defective or incorrect items. Freight (LTL) shipments must be inspected on delivery; note any visible damage on the carrier’s delivery receipt before signing.
Contact
All In One Wholesales · Paterson, New Jersey, USA
contact@allinonewholesales.com · +1 (551) 315-8100